Effective Date: 1 Jan 2023
1. Information We Collect
a. User Information: We may collect personal information, such as your name, email address, phone number, and delivery address, when you create an account or place an order through our mobile app.
b. Payment Information: We may collect payment information, such as credit card details, for processing payments securely. We do not store your payment information on our servers.
c. Usage Information: We collect information about your interactions with our app, including but not limited to device information, IP address, browser type, and the pages you visit.
2. How We Use Your Information
We use your information for the following purposes:
a. Providing Services: To provide you with the requested services, such as order processing, order tracking, and customer support.
b. Improving User Experience: To enhance your experience on our app, we may analyze usage patterns and user feedback.
c. Communications: To send you updates, notifications, and status messages related to your orders placed on our system.
3. Data Sharing
a. Third-Party Logistics Providers: We share your delivery address and order details with third-party logistics providers to fulfill your orders and provide last-mile delivery services.
b. Payment Processors: Your payment information is securely transmitted to and processed by trusted payment processors to complete transactions. We do not store your payment information.
4. Data Security
We take data security seriously and employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and as required by applicable laws and regulations. You can request your data to be deleted by visiting https://www.foodie24x7.com/home/deleteaccount
6. Cookies and Tracking Technologies
7. Your Choices
You have the right to:
a. Access, correct, or delete your personal information via your online account registered with us.
b. Manage the data on your own instead of using our inbuilt service, such as using the information provided in this application to manage the last mile process.
c. Request data portability.
8. Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information because your child placed an order with us, please contact us to remove it.
9. Changes to This Policy
We may update this Policy to reflect changes in our practices or for legal and regulatory reasons. Please check these terms from time to time to be aware of the latest version.
10. Contact Us